A Micro Operating Model is a defined operating capability.
It coordinates AI, existing IT, Human Intelligence, authority, controls and an economic objective around one operating problem.
More than an agent or an app
An agent performs tasks. An app provides a function. An automation script repeats steps. A plug-in extends a product. A MOM is the operating capability around them: the decisions they serve, who holds authority, which controls apply, how the result is measured, and how it works with other MOMs. BlueHour thesis
Because a MOM is defined that precisely, it can be activated in part of the enterprise, observed, measured and then expanded, held or stopped, without rewiring everything else.
- The business problem and the operating and economic objectives
- Participating systems and data
- The roles of AI and of people
- Authority, decision rights and an accountable owner
- Governance and safety controls
- Integrations and dependencies
- Performance measures
- Its activation lifecycle
- Its interactions with other MOMs
Look inside a MOM
Select a MOM to see how it is defined.
Activated, never installed
A MOM earns authority step by step. Observation and simulation come before any action, and authority is granted for defined actions below defined thresholds. BlueHour does not promise zero disruption or that every change can be reversed; it designs intervention and rollback in where they are technically feasible.
One Enterprise. One Operating Architecture. Multiple MOMs.
MOMs share an Operating Architecture: common decision rights, common evidence and common measures. That is what lets MOM-001’s spending decision reach MOM-304’s dependency check, MOM-305’s containment and MOM-505’s approval threshold in the right order. Every additional MOM also adds interactions that must be governed.